Get in touch

We're here to help

Questions about a deposit, a withdrawal, advertising or your referral link? Send us a message. Most answers are already on the CatPTC FAQ, and the live PTC offers page shows each task's reward before you click.

✉️ Send a message

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📬 Support channels

  • 💬General support
    support@catptc.com
  • 📣Advertising team
    ads@catptc.com
  • 🛡Verification desk
    verify@catptc.com

⏱ Response times

Deposit verificationWithin 24h
Withdrawal reviewWithin 24h
General enquiry1–2 business days
Advertising enquiry1–2 business days

All times are business days. Cryptocurrency network congestion can add delay to on-chain payouts beyond our control. How we handle your data is set out in the privacy policy and the terms of service.

⚡ Before you write

  • Deposit pending? Approval is manual — check the status in your dashboard first.
  • Withdrawal delayed? Confirm your wallet address network matches the coin you selected, then see the payout FAQ.
  • Ad campaign not delivering? You need $3 in approved deposits before you can post an ad.
  • Missing referral bonus? Make sure the signup used your link with the ?ref= parameter — how referrals pay here.
Read the full FAQ →